Privacy Policy

Article 1 (Business operator information)

Article 2 (Information we collect)

• Information required to create an account (email address, identifiers used to sign in with an external service, the name we receive from that service, records of identity verification, etc.)
• Profile information you enter yourself (date of birth, area of residence, household information, etc.)
• Account information (the name, type and balance of your accounts, etc.; account information is entered by you)
• Household records (income and expenses, investment holdings, itemized data read from receipts, etc.)
• Payment-related information (your current plan, the contract identifier held by our payment processor, etc.)
• What you send us in inquiries and requests
• Information recorded as you use the service (access history and other records of your use, etc.)

Article 3 (Purposes of use)

• Providing the household budget management service
• Improvement and development of the service
• Used as statistical data anonymized into a form that cannot identify an individual, for the following purposes:
• — Service improvement and research
• — We may provide statistical data, aggregated over groups large enough that no individual can be identified, to corporations and research institutions. Only data from people who have completed identity verification is included. If you remove your identity verification, you are excluded from statistics created after that point, but you cannot be retroactively removed from statistics that have already been created. We are considering ways to share the profits from providing these statistics with our users.
• Responding to inquiries
• Sending important notices

Article 4 (Provision to third parties)

• When the user has given consent
• When required by laws and regulations
• In the case of anonymized statistical data that cannot identify an individual

Article 5 (Data management)

• 1. The information we collect is stored only on cloud services approved by us, and is managed securely.
• 2. Move for People, Inc. implements the following security control measures:
• — Encryption of communications via SSL/TLS
• — Access controls to prevent unauthorized access
• — Limiting the employees who handle personal information
• — Conclusion of appropriate contracts with our subcontractors
• — Continuous monitoring of uptime and errors
• — Storing passwords in hashed form
• — Irreversible hashing of IP addresses and other data that could identify an individual
• 3. Subcontractors handling data and their purposes:
• — Cloud infrastructure providers: database, authentication and website hosting
• — Image analysis and AI providers: reading receipts and organising their contents, and answering questions sent to the support AI
• — Email delivery providers: sending notices and confirmation emails
• — Payment processing providers: paid plan payments (we send your email address, display name and user ID)
• — Fraud prevention providers: bot checks at sign-in (we send your IP address)
• — Uptime and incident monitoring providers: checking that the service is running normally
• — External sign-in providers: signing in with an external service (we receive your name, email address and similar)
• 4. The subcontractors above include foreign businesses, and personal data may be handled outside Japan. The countries where it is handled are the United States, India and the countries of the European Economic Area. We have assessed the personal information protection systems of these countries and take the measures necessary for security control, including through our contracts with the subcontractors.

Article 5-2 (Access to household data by the operator)

Article 6 (Users' rights)

• Request for disclosure of personal information
• Request for correction or deletion
• Request for suspension of use
• 1. Please send requests for disclosure and related requests (notification of the purpose of use; disclosure of retained personal data or of records of provision to third parties; correction, addition or deletion; suspension of use or erasure; and suspension of provision to third parties) by email to the request destination below.
• 2. After confirming your identity by checking that the request comes from your registered email address or by another method we specify, we will respond in accordance with the Act on the Protection of Personal Information. If the request is made by an agent, we will ask for documents confirming the agent's authority.
• 3. As a rule, we reply by email. If you would like a different method, please tell us when you make the request.
• 4. For a notification of the purpose of use or a request for disclosure, we charge a fee of JPY 1,000 per request, whether or not the information is disclosed. We will tell you how to pay after we receive the request.

Article 7 (Cookies and access analysis)

• We may collect access logs to improve the service
• We may use access analysis tools

Article 8 (Withdrawal and data retention)

Article 9 (Changes to this Privacy Policy)

• We will notify you within the app when changes are made
• We may request renewed consent for significant changes

Article 10 (Inquiries and complaints)